Refund Terms for XELTHOVIRAN

Introduction

At XELTHOVIRAN, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, please review our refund terms below to understand how we can assist you.

Eligibility for Refunds

Refunds may be requested under the following conditions:

• The product was received damaged or defective.
• The wrong product was delivered.
• A refund request is made within 30 days of the purchase date.

Non-Refundable Items

Certain items may not be eligible for a refund, including:

• Items purchased on clearance or during a sale event.
• Products that have been used, altered, or damaged after delivery.
• Downloadable software or digital products.

How to Request a Refund

To initiate a refund request, please follow these steps:

• Contact our customer service team at [email protected] with your order number and details of the issue.
• Provide photographic evidence if the product was received damaged or defective.
• Return the product to our office at: XELTHOVIRAN, 1234 Elm Street, Springfield, IL 62701, USA.

Upon receipt of the returned product, we will inspect it and notify you of the approval or rejection of your refund.

Refund Process

If your refund is approved, it will be processed, and a credit will be automatically applied to your original method of payment within 14 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.

Contact Us

If you have any questions regarding our refund terms, please contact us at:

Email: [email protected]

Phone: +1 (555) 123-4567